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Supply Chain Execution Systems & Technologies Group

Case Studies

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Warehouse Management enables forest products provider to manage higher volumes more efficiently with real-time visibility Winning more business posed certain IT challenges - the forest products provider's warehouse and distribution systems lacked the flexibility and visibility needed to successfully meet the requirements of various new customers. Together, SCA Transforest and the solution provider developed a system template that would cover the complexity of each of the terminals and could be applied for each implementation, thus ensuring the system could be rolled out to new sites in a quick and cost effective manner.
 
Warehouse Management helps food distributor bring distribution in-house to improve inventory integrity and customer service A leading food distributor found their third party providers did not supply the level of inventory accuracy and control for feeding their two campus production facilities while providing desired customer service levels. As a result, they decided to build a new temperature-controlled distribution facility on their campus, and bring distribution in-house. There was no increase in administrative personnel required to install the new WMS system and inventory accuracy rose to 99.2 percent. In addition, the solution provider worked with Quantum Foods to improve the efficiency of selection operations and scanning of outbound pallets.
 
Briggs & Stratton expedites move to new facility and improves throughput 10 percent through use of slotting application Briggs & Stratton’s major challenge was moving a complex packaging and distribution operation that ships over 22 million parts annually while continuing to fulfill replacement parts orders. The implementation of a dynamic pick-face slotting application that integrated with their workforce management system created an efficient design, minimized effort and travel distances while speeding up fulfillment operations and reducing costs.
 
DSC Logistics improves labor utilization and customer service through Workforce Management With workforce management, DSC increased labor utilization by 20%, achieved 100% of performance standards in 6-8 weeks and saw a significant payroll savings. Their WFM solution consisted of engineered best practices and standards, change management consulting, and advanced labor management software for real-time performance monitoring and reporting.
 
Briggs & Stratton Improves Productivity and Reduces Distribution Costs with Workforce Performance Management Prior to 2003, the MFDC facility had no standardized way for associates to do their jobs or to measure productivity. The MFDC management team felt they could get greater productivity if they standardized work methods, set goals and measured results.
 
Neptune Food Service Highlights Ten Year Record of Lower Costs and a High Performance Culture with Workforce Performance Management In 1995 Neptune moved into a larger distribution facility with an increased workforce to better serve their expanding customer base. Yet they were still using their old manual methods for managing their workforce.
 
Logistics Network Optimization Study Results in Considerable Savings for London Drugs Steady, significant growth at London Drugs maximized utilization of their current facility and site. The use of public warehousing to cover peak volume put additional strain on resources to maintain required customer service levels. ESYNC was engaged to design a distribution network to maximize London Drugs' ability to accommodate growth while minimizing capital investment requirements, labor, transportation costs and risk. By using Logistics Network Optimization (LNO) software, London Drugs met their objectives and can accommodate expected SKU proliferation and throughput growth, and generated considerable yearly savings for their logistics network.
 
Overstock.com Reduces Labor Costs by 15% Overstock.com is a leading Internet retailer of name-brand surplus and close-out merchandise that specializes in selling first-quality merchandise at deep discounts with the promise of two-day shipping. High traffic and rapid growth resulted in more than a 2,000 percent increase in sales at Overstock.com from September 1999 to July 2000. The company's management team was looking for a highly adaptable, comprehensive and automated warehouse system that could be quickly implemented to boost efficiency and eliminate any problems with filling orders quickly and accurately.
 
Productivity Boost Assures Bright Future for Plastics Manufacturer Techmer PM Techmer PM is a Tennessee-based designer and producer of color and additive concentrates for the plastics industry. When increased production demands strained the efficiency of such mission-critical tasks as receiving, put-away, picking, shipping and cycle counting, Techmer sought an automated alternative to its antiquated, spreadsheet-based warehouse management system (WMS). Techmer's primary objective for the new system was to decrease the time needed to locate various raw materials stored throughout their four warehouses.
 
ADP Saves $150K in the First Quarter With WMS Implementation ADP is the world's largest processor of shareholder communications for corporations, banks, brokerage firms and mutual funds, distributing more than 800 million documents to investors worldwide each year. With ADP's focus on providing high quality services, customer service representatives needed real-time access to information on order status. ADP needed to track and monitor the inflow/outflow of products in real time, as well as to determine product location and status.
 
Electronic Data Systems Meets 3PL Distribution Challenges Electronic Data Systems (EDS) implemented a warehouse management solution in its third-party fulfillment and distribution facilities, processing more than 50 million shipments and more than eight million returns a year. The challenge was dealing with fluctuating volumes and rapidly changing customer requirements.
 
Panasonic Services Company National Parts Center Panasonic Services Company (PSC)'s National Parts Center serves a diverse set of customers. The parts center has over 300,000 locations stocking over 3 million pieces. The Panasonic team wanted a paperless operation that used radio frequency (RF) technology, conveyors and carousels to handle small parts. The new material handling equipment and WMS enabled PSC to maximize space utilization at its parts center, creating additional capacity. The main goals were to drive down labor costs and be more flexible and responsive to customer requests.
 
United Sugars Responds with Transportation Management United Sugars Corporation ships beet sugar to the candy, baking, cereal, dairy and beverage industries. United searched for a transportation management system (TMS) with sophisticated planning and execution capabilities that would work in conjunction with their SAP system. United Sugar reduced labor requirements and can better respond to handle rush orders. The on-time shipping rate improved from 88 percent to 99 percent.